Your CRM, working the way it should.

Most businesses put all their energy into capturing a new lead, then lose momentum right when nurturing matters most, or stop entirely once someone's bought once. My focus is building the system that carries contacts the whole way: from first enquiry, through nurturing, into a sale, and on to repeat business, running consistently in the background.

I work across the whole of HubSpot, from setup and clean-up to pipeline and deal stage design, workflows, and the reporting that tells you what's actually working, plus the email marketing that runs on top of it all. One person, one system, instead of pieces that don't talk to each other.